eSACS

Tech Assistance is available:

Monday through Friday from 8 a.m. to 3 p.m.

Please email the following address if you have technology issues: 

drybolt@sacs.k12.in.us or jfritsch@sacs.k12.in.us

To get timely help, be very specific in your email, including as much information as you can.

• What time did the problem occur?
• What course were you in? Who is the teacher of that course?
• What module were you in?
• What specific page were you in within that module?
• What URL is at the top of the page you were on when you encountered the problem? (Copy and paste the URL in your email)
• What were you doing when you had the issue? Describe as many details as possible.
• Take a screenshot of the error message or problem that you are seeing. Include that screenshot with your email. 

If the technology lets you down when you are taking a quiz or completing work that is due momentarily, always let your teacher know immediately that you have run into a problem. Don't send an email hours or days later saying I couldn't do the work because I had computer issues. Contact the teacher right away when you are having a problem.

Please note: Technology issues will not be accepted as a reason for turning in a late assignment. Students should plan on submitting their assignments well before the 11:59 p.m. Friday deadlines, so that they have time to contact their teacher and tech support to resolve the issue. All late work will receive a 25% deduction.