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eSACS

Introduction to Interpersonal Communication - COMM 102

Focuses on the process of interpersonal communication as a dynamic and complex system of interactions. Provides theory, actual practice, and criticism for examining and changing human interactions in work, family, and social contexts. Includes topics such as perception, self-concept, language, message encoding and decoding, feedback, listening skills, conflict management, and other elements affecting interpersonal communication in various world contexts.

MAJOR COURSE LEARNING OBJECTIVES: Upon successful completion of this course the student will be expected to:

 

  1. Understand principles and behaviors that contribute to effective interpersonal communication in various world contexts.
  2. Examine ways in which the self grows and develops through interpersonal communication.
  3. Describe the impact of diverse beliefs, attitudes, and values on perceptions.
  4. Improve listening skills.
  5. Increase the ability to give and receive effective feedback.
  6. Comprehend the complexities and subtleties of both verbal and nonverbal messages.
  7. Identify strengths and weaknesses as an interpersonal communicator.
  8. Apply interpersonal communication theory and principles in a variety of evolving relational contexts.
  9. Demonstrate an awareness of empathic, ethical, and emotional interpersonal communication.
  10. Identify causes of and strategies to manage interpersonal conflict.
  11. Increase understanding of how technology and media affects interpersonal communication.
  12. Apply principles of composition, such as research and documentation, to the theory and practice of interpersonal communication.



COURSE CONTENT: Topical areas of study include -  

 

  • Perception
  • Orientation to Interpersonal Communication
  • Self-concept and self-esteem
  • Communication models and elements
  • Language
  • Relational development and maintenance
  • Effective listening
  • Nonverbal communication
  • Effective conversations
  • Communication in intimate relationships, workplace and family relationships
  • Empathic responses
  • Persuasion and power
  • Conflict management
  • Self-disclosure and feedback
  • Technology and communication
  • Diversity and multiculturalism