Focuses on the process of interpersonal communication as a dynamic and complex system of interactions. Provides theory, actual practice, and criticism for examining and changing human interactions in work, family, and social contexts. Includes topics such as perception, self-concept, language, message encoding and decoding, feedback, listening skills, conflict management, and other elements affecting interpersonal communication in various world contexts.
MAJOR COURSE LEARNING OBJECTIVES: Upon successful completion of this course the student will be expected to:
- Understand principles and behaviors that contribute to effective interpersonal communication in various world contexts.
- Examine ways in which the self grows and develops through interpersonal communication.
- Describe the impact of diverse beliefs, attitudes, and values on perceptions.
- Improve listening skills.
- Increase the ability to give and receive effective feedback.
- Comprehend the complexities and subtleties of both verbal and nonverbal messages.
- Identify strengths and weaknesses as an interpersonal communicator.
- Apply interpersonal communication theory and principles in a variety of evolving relational contexts.
- Demonstrate an awareness of empathic, ethical, and emotional interpersonal communication.
- Identify causes of and strategies to manage interpersonal conflict.
- Increase understanding of how technology and media affects interpersonal communication.
- Apply principles of composition, such as research and documentation, to the theory and practice of interpersonal communication.
COURSE CONTENT: Topical areas of study include -
- Perception
- Orientation to Interpersonal Communication
- Self-concept and self-esteem
- Communication models and elements
- Language
- Relational development and maintenance
- Effective listening
- Nonverbal communication
- Effective conversations
- Communication in intimate relationships, workplace and family relationships
- Empathic responses
- Persuasion and power
- Conflict management
- Self-disclosure and feedback
- Technology and communication
- Diversity and multiculturalism